Billing Information
UI: Billing Information
Deep link: ?settings=workplace§ion=billing-info (also scope billing)
Audience: Workplace owner / financial responsible
Purpose
View subscription status, current plan, usage, open Stripe Billing Portal, manage financial owner, and Delete Workplace.
Relevance
Billing and reactivation portal. Without a Stripe customer, billing is unavailable.
Usage example
Owner sees Subscription Active, opens Billing Portal for payment methods, reviews Current Plan and Usage Statistics.
Who can use it
Those with billing permission; others see You do not have permission to manage billing.
Screen anatomy
- Status cards (Active / Pending / Cancelled).
- Actions: Billing Portal, Refresh, Delete Workplace.
- Financial owner + Change workplace owner.
- Current Plan + Usage Statistics.
Options and fields
Status / actions
| Control | Function |
|---|---|
| Subscription Active / Payment Pending / Subscription Cancelled | Status |
| Open Billing Portal · Billing Portal | Stripe portal |
| Refresh Status | Updates status |
| Reactivate Subscription | If cancelled but still active until a certain date |
| Workplace Actions | Actions block |
| Enterprise note | Plan changes offline with account team |
| Delete Workplace | Irreversible; password required |
Owner
| Control | Function |
|---|---|
| Workplace Manager / Financial Responsible | Current owner |
| First name · Last name · Email · Company · Phone number | Data |
| Change workplace owner · Select a new owner… · Save | Transfer |
Current Plan / Usage
| Control | Function |
|---|---|
| Your Workplace · Current Plan | Plan |
| Subscription Type | Per User · Per Project · Per Enterprise |
| Frequency | Monthly · Annual |
| Total Projects · Total Users · Storage | Quotas |
| Active Modules · Auto-activated · Workplace | Modules (Champion/Standard) |
| Usage Statistics | Active Projects · Active Users · Storage Used |
Errors / empty
Stripe customer ID not found · Billing not available · Billing service temporarily unavailable · No plan found · Error opening billing portal.
How to use
- Workplace Settings → Billing Information.
- Open Billing Portal for cards/invoices.
- Optional: Change workplace owner · Delete Workplace (caution).
Links
Tips / common errors
- Payment Pending → Billing Portal for method/invoice.
- Delete Workplace requires a password and is irreversible.
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