In this article, we will talk a bit about the importance of teamwork and good communication in construction! Check it out!
The basis of teamwork is organizational communication, which represents a fundamental component for the efficiency and effectiveness of teams. Efficiency being the ability of an individual to produce results with responsibility and effectiveness the potential capacity of systems, simple or complex, to achieve results.
Communication works as the circulatory system of organisations, because it facilitates the resolution of organisational problems, avoids critical situations and creates opportunities.
Maintaining good communication is the success factor of any workgroup, as it is the only way to keep all employees focused on the same goal.
A communication process begins when someone transmits information and ends when the last person absorbs and understands the information received. This means that not only those who transmit the information, but also those who receive it must respect this entire process. This ideology must be instilled by the business entity from the beginning of each project.
Sometimes a comma or a pause in a speech changes the entire context of a statement. It is easy to imagine the impact that such situation can have on a project under construction. Poor communication can cause major internal conflicts, waste of material and even delays in the work. Thus, when passing on information, the communicator must ensure that his audience is aware of what he is communicating and, at the end, verify that the entire team understood what was communicated.
In the construction phase, communication is not an easy process, due to the noise and agitation of industrial processes. Therefore, methods must be adopted so that all elements of a team know what they are doing, how they should do it, what they are going to do next, what materials they are going to use, what they must follow to avoid certain errors, among other information.
It is common to hear that ‘construction is a disorganised sector by nature’, but we should definitely not assume this characteristic as a blind inheritance of the sector. Because what causes disorganisation is not the business model, but the lack of planning, monitoring and communication of processes among employees.
In the construction industry, the fundamental structure of downstream communication transmission structure should be used, where the content is relevant to the entire structure of the company. Let’s see an example:
This example, typical of a hierarchical organisation, shows the importance of information reaching all levels, without exceptions.
It is fundamental to understand that the participation of employees in communication flows is crucial for the cooperation and motivation of all teams. All the time invested in communication processes and flows is time effectively invested in the success of the work.